Freewallet stole over $90000: another victim’s story

In the ever-evolving world of cryptocurrencies, the promise of decentralized finance and digital wallets has brought both opportunities and challenges. Unfortunately, the latter sometimes comes in the form of scams and fraudulent schemes. One such troubling instance involves Freewallet, a company that has recently faced a barrage of scam accusations from users worldwide. Here, we recount the experience of one such victim and delve into the broader implications, providing tips for others who might find themselves in a similar predicament.

Freewallet stole over $90000

We got a message from another victim. You can see the email on a screenshot.

Hello, on March 7, 2024, money was illegally withdrawn from my Freewallet wallet. While the amount still shows up in the interface, my wallet is empty on the Tronscan website. To check the activity, I deposited small amounts into my wallet, and they were automatically replenished. However, the money I deposited soon disappeared again. The account remains active, and you can track it on Tronscan.

When I contacted technical support, they arranged a Skype call, asked for all the details, and said they would transfer the information to the administration. Since then, I have not heard back. This involves a very large amount of money that I borrowed from a friend, who is now demanding repayment. I am at a loss, unsure if I have become a victim of fraud. All the evidence, receipts, and photo videos are in my possession. Please help.

Widespread Accusations Against Freewallet

This victim’s story is not an isolated incident. There are hundreds of similar complaints and accusations of fraudulent activity involving Freewallet. Users across various platforms have reported unauthorized withdrawals, unresponsive customer service, and unresolved issues regarding their funds. Many have taken to social media and cryptocurrency forums to voice their frustrations, seeking advice and solidarity from fellow victims.

Common issues reported include:

  • Unauthorized Transactions: Many users have experienced sudden, unauthorized withdrawals from their Freewallet accounts, similar to the case described above.
  • Lack of Support: Numerous victims have reported that Freewallet’s customer service is either unresponsive or provides inadequate assistance, often leaving users without resolution for months.
  • Disappearing Funds: Some users have noted that their balances appear correctly in the app interface but show discrepancies on blockchain explorers like Tronscan.
  • Delayed or Ignored Communication: Victims frequently mention that after initial contact, Freewallet support fails to follow up, leaving them in a state of uncertainty and financial distress.

Tips for Victims of the Freewallet Scam

If you believe you have been scammed by Freewallet, here are some steps you can take:

  1. Document Everything: Keep detailed records of all transactions, communications with Freewallet support, and any evidence of the unauthorized activity. Screenshots, emails, chat logs, and videos can all be crucial.
  2. Report the Incident: File a complaint with relevant authorities, such as the Federal Trade Commission (FTC) in the US or your local financial regulatory body. Reporting to the police or a cybercrime unit may also be necessary.
  3. Seek Legal Advice: Consult with a lawyer who specializes in cryptocurrency or financial fraud. They can provide guidance on potential legal actions and help you understand your rights. We can provide such help:
  4. Warn Others: Share your experience on social media, cryptocurrency forums, and review sites to warn others about Freewallet. The more awareness raised, the better the chances of preventing further scams.
  5. Send abuses to services, like AppStore, Namecheap etc. One of the instructions is available here: