We keep collecting stories of those people, whose assets were blocked by Freewallet administration. Any person may contact us via email freewallet-report@tutanota.com and get our help.
Recently, I received notification from Freewallet that my account has been suspended pending Know Your Customer (KYC) and Anti-Money Laundering (AML) verification. However, upon further investigation, I suspect that this request may be illegal and indicative of fraudulent activity by the administration.
A user who lost almost $2000 due to Freewallet contacted us with this text. The victim’s account was frozen under the pretext of the need to carry out KYC/AML procedures.
But the client quickly realized that it is a case of Freewallet KYC scam:
- Administration blcocks wallet and asks to pass verification.
- During this process Freewallet ignores victims requests and declines documents.
- Finally victims of Freewallet fraud lose their assets.
Freewallet is a total scam
Many customers send us emails long after their accounts were blocked. This is not a good idea. If you got the “KYC/AML notification”, dont waste any time.
Freewallet scam is very dangerous, because owners of this app hide the facts of their fraud. Formally, the administration acts within the framework of its own established rules. That is, the Freewallet org website directly states the right of owners to block any wallet for an unlimited period and demand any documents. In such a situation, it is difficult to prove fraud. You definitely need the help of a lawyer.
Freewallet-report@tutanota.com
Write to this address and we will:
- Help you to collect and record evidence of fraud. In particular, our lawyer will assess the availability of correspondence, screenshots, give advice on how to get them if you did not have time to do so.
- We will help you draw up a legally competent appeal to the police, court or prosecutor’s office to initiate a criminal case and return assets.
- If necessary, we will provide informational support and make sure that as many people as possible know about each negative review.
We do not provide any paid services and do not collect private information (passwords, wallet addresses, etc.). Our goal is to help Freewallet scam victims.